Verizon says that it has resolved points with Fios, its fiber optic community, that affected many places within the Northeastern US for hours on Tuesday. The corporate says that issues must be returning to regular, however a fiber minimize in Brooklyn could imply that some would possibly nonetheless be with out service.

Customers started reporting issues with Verizon on Downdetector shortly after 11AM ET, and the quantity of reviews peaked at greater than 22,000 on Tuesday. Hotspots for issues on Downdetector’s outage map for Verizon included Boston, New York Metropolis, Washington, DC, and extra. Just a few Verge staffers skilled outages as effectively, although one in Brooklyn nonetheless doesn’t have service.

“An internet issue impacting the quality of our Fios service throughout the Northeast has been resolved,” Verizon stated via its support account on Twitter to many customers on the platform. “Network performance and service levels are returning to normal.”

The account additionally stated at 11:52AM ET that there was a fiber cut in Brooklyn, and as of 4:04PM ET on Tuesday, the corporate stated the minimize continues to be affecting prospects within the space. Nevertheless, technicians are working to make things better, Verizon said.

Individuals additionally reported points with Google, Zoom, Gmail, and extra on Downdetector, however the reviews seem to have come from the identical locations that have been experiencing issues with Fios. Google and Zoom’s standing pages aren’t displaying any outages, so it’s attainable issues with these providers within the Northeastern US have been tied to the Fios outage.

We’ve requested Verizon to remark, and the corporate says it’s trying into it now. Performing Federal Communications Fee chairwoman Jessica Rosenworcel also said that the Public Security and Homeland Safety Bureau is trying into the state of affairs.

Replace January 26th, 4:44PM ET: Added new info from Verizon in regards to the points being resolved.

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