Modernizing important enterprise processes and enabling new methods of working

The COVID-19 pandemic upended the operations of corporations around the globe, forcing many to shift to distant work, typically for the primary time. People needed to shortly adapt to new methods of working, and enterprise leaders have labored to prioritize the well-being of their staff. With Microsoft Groups and Microsoft Energy Platform, organizations can shortly adapt enterprise processes and allow staff to collaborate. At this time we’re asserting thrilling new capabilities that allow companies and staff to be productive in a distant work world.

Microsoft Groups is crucial for 1000’s of organizations, at present with greater than 75 million daily active users, to remain related, productive, and collaborative. Groups supplies the commonest duties that staff want in a single place, together with chats, conferences, calls, and collaboration.

Customers typically wish to tailor the Groups expertise to duties and workstreams distinctive to the group. That’s the place Energy Platform can assist. With instruments like Microsoft Energy Apps and Microsoft Energy Automate, staff can construct no-code and low-code customized purposes that automate routine processes and provide a construction the place there beforehand was none. They’ll use Microsoft Energy Digital Brokers to embed bots inside Groups to reply widespread questions or discover paperwork utilizing pure language inquiries, or embed Microsoft Energy BI stories inside a Groups workspace.

Maintain your workforce and enterprise processes related

At this time we’re asserting the next options and updates which are accessible or coming quickly to Groups and Energy Platform. For extra particulars, you’ll want to evaluate at present’s announcement from the Microsoft 365 team.

Microsoft Energy Apps:

  • Add apps from Energy Apps to Groups with one-click, making it fast and simple so as to add your app to Groups.

Add apps from Power Apps to Teams with one-click (coming soon).

Microsoft Energy Automate:

  • New Energy Automate triggers and actions constructed particularly for Groups unlock customized message extensions and permit for automated @mentioning and a custom-made bot expertise.

Microsoft Energy Digital Brokers:

  • Including chatbot from Energy Digital Brokers to Groups with one-click, making it fast and simple so as to add your bots to Groups.
  • FAQ bot template accessible in GitHub which lets you shortly get began constructing a chatbot for Groups.
  • Single sign-on for Energy Digital Brokers chatbots in Groups, making utilizing chatbot in Groups a seamless expertise.

Demonstration of Power Virtual Agents with Teams.

Microsoft Energy BI:

  • Simplified “Share to Teams” function permits you to shortly choose the group and channel to share with immediately from Energy BI.
  • Wealthy thumbnail previews for Energy BI charts when pasted right into a Groups chat with an adaptive card enable customers to collaborate and take actions on that chart.

Simplified “Share to Teams” feature allows you to quickly select the team and channel to share with directly from Microsoft Power BI.

How three organizations use Groups and Energy Platform to modernize work

We love seeing prospects reinvent how their workforce collaborates and will get work performed with Groups and Energy Platform with tailor-made eventualities that cut back prices.


Telstra, a number one Australian telecommunications firm, developed an answer to modernize and streamline their area companies ticketing course of. They discovered that embedding the ticketing apps in Groups offered area technicians with a single hub to service prospects and keep related with one another, even whereas working in distant Australian areas. This app and the related workflows have been simply the primary in what grew to become a strong program to develop low-code apps and workflows to handle essential wants of staff.

Notting Hill Genesis

Notting Hill Genesis is a housing affiliation in the UK that gives lower-income housing to about 170,000 residents. When the COVID-19 disaster struck, Notting Hill Genesis wanted to shortly develop a option to observe the standing of staff and keep consciousness of staff who examined optimistic for the virus for the protection of employees and residents. Rajiv Peter, Director of Digital Know-how, constructed a Energy Apps app in only a few days’ time and built-in the answer with Groups. When employees check optimistic, the answer launches notifications to related Groups channels utilizing Energy Automate. Energy BI dashboards in Groups are used to maintain the manager board and the COVID-19 response group up to date on the state of affairs.


Groups has helped PayPal deliver collectively staff from throughout areas and teams, enabling them to collaborate in a extra fluid method. By leveraging Energy Platform in Groups, PayPal has additional elevated collaboration and assembly effectiveness. PayPal is beginning to use Energy Apps with Groups to raised observe applications throughout the firm and autogenerate new Groups channels for workers to allow them to shortly collaborate on tasks. The inclusion of Energy BI makes conferences extra significant and productive, whereas concurrently standardizing the format wherein knowledge visualizations are delivered.

Get began with Microsoft Groups and Energy Platform at present

You can begin utilizing Teams at present and start to integrate apps and workflows. Microsoft has quite a few applications and sources to get you began utilizing Power Automate, Power Apps, Power BI, and Power Virtual Agents. We hope you’ll benefit from these sources to be taught extra about reworking your small business processes with Groups and Energy Platform.

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